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AAM Wins 2 Indonesia Customer Service Champions 2021 Awards

9 September 2021

During the Covid-19 pandemic, companies are encouraged to adjust their service strategy according to current situations. To increase customer satisfaction and build customer loyalty, PT Anugrah Argon Medica (AAM) received the Indonesia Customer Service Champions (ICSC) 2021 Awards from SWA Magazine and Business Digest.

The award was presented virtually by the Group Chief Editor of SWA Media, Mr. Kemal Gani, to the President Director of PT AAM, Mrs. Juliwatyon, on Thursday, September 9, 2021.

ICSC ranks companies that have succeeded in improving business performance with smart, effective, and efficient customer service management. PT AAM won 2 categories of ICSC 2021 awards: Customer Service Champion Across Categories and Customer Service Champion in Sales & Distribution.

"We sincerely express our gratitude to SWA Magazine, Business Digest, as well as the assessment team and jury who have been involved in the judging process at the Indonesia Customer Service Champion 2021 Award. Anugrah Argon Medica or AAM is honored to get appreciated at this award event," said Mrs. Juliwaty while receiving the award virtually.

The winners of the ICSC 2021 Award are determined based on an assessment involving a series of selection processes and are evaluated by competent judges. Companies who pass the selection stage then enter the final step to explain the achievements made by their companies.

"Amidst pandemic, understanding customer needs is our priority. With the spirit of Care, Trust, and Grow, we answer our customers’ needs with solutional, fast, and easy services through digital collaboration and implementation of IT Enabler-Enterprise Resource Planning," added Mrs. Juliwaty.


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